Influence

Beyond Information: The Catalyst of Emotional Intelligence in Leadership

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”  – Maya Angelou The truth of this statement has echoed through my own journey as a leader and coach. When I look back on the people who shaped me, I don’t recall every […]

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Transformational vs. Transactional Leadership: Inspiring Greatness vs. Maintaining the Status Quo

Today, I am excited to have a guest writer for my blog, Sarah Downing. Sarah is the Chief of Strategy Implementation for JDLevy & Associates. I know you will benefit from her wisdom! We’ve all had them: bosses who simply managed the day-to- day operations, and leaders who ignited a spark within us, pushing us

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Steps for Assessing & Resolving the Root of Conflict: Part I

“The quality of our lives depends not on whether or not we have conflicts, but on how we respond to them.” – Unknown Do you ever feel that conflict and miscommunication are holding your organization or team back from reaching your mission? When we face problems, we want to try to resolve them as quickly

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Navigating Being in the Middle: How Middle Management is Having an Impact

After countless hours of conversations with MBA students about moral and ethical leadership, what emerges is a strong, consistent cadre of unsung heroes in middle management who push their teams and organizations to seek principled decision-making and choose the right thing over what is simply the most expedient. – Brooke Vuckovic Leaders can feel the

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An Item to Add to Your Gratitude List: Diversity

“Experiencing the full expression of employees’ and colleagues’ identities affords us innumerable advantages, from personal fulfillment to organizational profitability.” – La’Wana Harris A leader shared with me how he saw an increase in innovation and morale in his team. This decreased the time they had to be in meetings because communication within the team improved. As a

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Communication Essentials: Steps to Engaging in Conversation

“When stakes are high, opinions vary, and emotions start to run strong, casual conversations become crucial. Ironically, the more crucial the conversation, the less likely we are to handle it well. The consequences of either avoiding or fouling up crucial conversations can be severe. When we fail a crucial conversation, every aspect of our lives

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Communication Essentials: Assessing the Relationship Dynamics

“To humans belong the plans of the heart, but from the Lord comes the proper answer of the tongue. All a person’s ways seem pure to them, but motives are weighed by the Lord.” – Proverbs 16:1-2 “I just don’t know what to do. I’ve tried getting this person to work with me, but they

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Is Problem Solving Keeping You from Success?

I love the man that can smile in trouble, that can gather strength from distress, and grow brave by reflection. – Thomas Paine When you hear anything about a “problem,” how does your body react? For me, I notice the muscles in my shoulders getting tight and my stomach feels queasy. These are very subtle.

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